Suburban Propane - Charged to have tank removed
Suburban called to remove my expired tank and replace it. I am moving so I told them to just remove the tank.
They charge a $1 per gallon fee on propane in tank as restocking fee. They do not charge that fee if removing tank because it is expired. I was not getting a new tank so they charged the fee. Either way they remove the tank and take it back and "restock" the fuel, but if you leave them they charge a$1/gallon fee which could amount to $50 dollars to have the tank removed.
Too bad if you have 100 gal tank or greater. Scam to make money and poor business practice
Reason of review: Poor customer service.
Monetary Loss: $50.
Preferred solution: Full refund.
Suburban Propane Cons: Overpriced, Restocking charge.
Location: Shippensburg, Pennsylvania
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