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I have a propane fireplace and since I live in Florida it gets very little use. One day December 2016 it was a little chilly so we decided to light up the fireplace. It wouldn't light. Since we hadn't used it, my husband went out to check the tank. He came back in to...
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#1048462
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We had Suburban about 4 years for our pool heater that we rarely use (it's FL), and a fireplace we've recently replaced with electric. So the $70 fee to top off the tank (?) every 3 months was a waste. They sent a guy, who quickly assesed that he could not move the...
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h.kitchener
h.kitchener

Check the contract you signed when you first signed up with them and see what it says about procedures, fees, etc. when you cancel their service. The SOP is for them to drain ...

1.4
#1045469
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Awful awful company. Have been using them for 7 years and paid them well over a thousand dollars. I came home today to a yellow tag on my door saying they locked my tank due to a nonpayment of $60 for a tank rental fee when I recently paid hundreds to have it filled. I...
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1.0
#1044653
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Suburban Propane Gas Supply Review

Suburban Propane
#1046212
Shut off gas after falling behind 3 months due to my being in the hospital and now refuses to turn back on. Been a customer for years. Not anymore.
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Suburban Propane Residential Gas Supply Review

Suburban Propane
#1038509
1.5
Almost $4.00 a pound. Only use for cooking one meal a day (dinner) and occasional heat. Running out within 3 weeks at a time. $600 fill ups. Emergency fill fees. Suburban will *** you for every cent with their fifty excuses.
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Short Review for February 28, 2017

Suburban Propane
#1015078
1.8
Worst company every to work for! Don't give any raises and could care less about their employees! I would not suggest anyone every to apply for a job with this company! Been working for this company for 16 years and Nort received a raise or employee review in 6 years! Hate every minute I work there!
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Suburban Propane Residential Gas Supply Review

Suburban Propane
#1014989
1.0
Been getting gouged 430 s gallon twice the price my neighbors pay. I hate them!
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I called the Rutland Vermont suburban propane office and conversed with Ashley. I informed Ashley that I was a new customer preparing for a new dwelling to be erected and needed to purchase propane. After completing the contractual agreement Ashley forwarded me to the...
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1.2
#1040815
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I have not purchased Propane in about 6 years from Suburban Propane, since I only use the propane for my pool heater I typically wait for the market price to fall then fill my 1000 gallon underground tank. I originally used and signed an agreement with Agway 1n 2000 to...
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Anonymous
Anonymous

You get an expensive asset installed by a company then proceed to use little to no product and you don't expect them to extract a minimal return on it? $52/year seems more th...

#1030216
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When we switched from surbanpropane company to a different one we saved 600 dollars for propane. We switched in November, they didnt pick up tank until march, first thaw of the year. Driver tore up our yard and ran over flowerbeds. Broke cement in driveway. Driver just...
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rollo2016
rollo2016

One of the first things you learn when having propane or petrol delivered in a large, heavy truck is to never allow them to drive onto your driveway, especially if it is made ...

#1028001
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Suburban Propane - Susan Oswald - Horrible
This woman is a disgrace! Not sure how she is still employed there! I am a single mom of 2 with no support from anyone else. I couldn't pay my full balance and she would not work with me to try and set up payments, so because she refused to do anything other than the...
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1.0
I didn't like
  • Everything
#1025139
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Suburban is so out of line with pricing compared to other companies and they don't care if you are already under contract with them. They don't negotiate much more than 25-50 cents a gallon if you are already with them. AND be aware of HIGH fees when you terminate your...
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Anonymous
Karen

Did they refund you for any unused propane left in the tank? I'm getting ready to cancel and we just got an expensive fill of over 200 gallons. I'm done with them and want t...

1.4
I liked
  • One girl who answered phones
I didn't like
  • Overpricing
#1022807
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Thieves, why pay over $5 a gallon when the state average is generally a dollar and a half lower? Gets better, wait til you need to contact them, customer service at its rudest! DO NOT get tied up with these people, you'll be sorry! Check out the reviews & pricing...
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Anonymous
Anonymous

I couldn't agree more. Do not deal with them, I sure wish I never had. They are thankfully gone from my yard!!!

1.0
#1022712
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They charge for under usage of propane? 25.00 a month for not cooking in my case. They state they refuel but one guy doesn't open gates to even attempt and you run out of propane to take a day off because the window of fuel and lighting the pilots takes whenever they...
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Anonymous
Anonymous

AGREED, SUBURBAN PROPANE is a terrible company. They are over priced because they want to gouge the price. Suburban Propane determines their price by the annual budget they ...

1.4
#1012430
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