filters
state:
Show
city:
Show
category:
Show
product:
Show
I had Sububan propane install a tank and a line to my generator. about arear lter my son was out near the when he came in and said he could smell propane. I called Sububan and told them there must be leak. Some one from Suburban showed up when I was not home.They said...
Read more
1.0
#1083636
Reply to reviews
The house next to me was being demolished, but before this happened Suburban, on instruction from community MGR., came and removed MY propane tank without notice to me. Never a call, or an e-mail. The follow up was never there. Their(Suburban) service leaves a lot to...
Read more
#1083515
Reply to reviews
So my Husband and I went threw this propane service. I didn't have the money to pay for them to put a hundred gallons into the tank. So Kara suggested that we run my credit so that maybe we could get it on credit. Turn out my score wasn't high enough or acceptable to...
Read more
I didn't like
  • Poor management
  • Dishonest contract
  • How i was treated
#1083033
Reply to reviews

Suburban Propane - F the Customer

Suburban Propane
#1072609
1.0
I try to use your website because customer service @ Augusta Nj office is a NIGHTMARE. Your website is unusable to complete a purchase contract. Had the misfortune of being a customer for over 18 yrs. WORST COMPANY EVER...keep up the S$$T Work!
Comment
Show
Suburban propane intentional damage
1/1

Suburban propane intentional damage

Suburban Propane
#1070757
1.0
When the employee disconnected my gas line he intentionally bent the copper line double . I will be filing charges with the BBB, and the sign a warrant against this company. This propane tank has been empty since we bought the house, we are the third owner of this house since the stated 2011 cutoff.
Comment
Show

Suburban Propane - $4.99/gal? Twice the natl avg. Feeling gouged

Suburban Propane
#1068548
1.7
Just got bill for hot tub. Over $500
Comment
Show

Suburban Propane - Situation resolved

Suburban Propane
#1066162
Jenny from Columbus, Ohio Suburban Propane worked on my request. She set me up for every 2 weeks delivery during the summer. She gave me excellent customer service after my initial upset. Thank you Jenny
Comment
Show
I called to be put on the schedule for a Fill for propane I have two 100 gallon tanks that heat my 18x36 pool at 87 degrees. I was asked Why do I need a fill? This really made me upset! Thank God, I only need propane in the summer. Every time I have to call, I get...
Read more
Anonymous
Anonymous

I think it's time to call Morgan and Morgan and get a class action lawsuit against these people they changed the price every single time you get fuel $2 or more a gallon highe...

#1066154
Reply to reviews
Suburban was changing me almost 3 times the competition's price 5.30 vs 2 per gallon. Then I got rid of them, moved their tank to the side and they won't come get their tank! So they want to advertise on my lawn that they've been fired for over a month! Smart business...
Read more
#1064776
Reply to reviews
I own my own tank and got Suburban to fill my tank at a great introductory rate. Whether I keep doing business with them depends on pricing. Overall, it's not a single propane dealer that is the issue. It's the industry in general that manipulates certain markets....
Read more
#1062765
Reply to reviews
I am disabled and awaiting my hearing for disability so right now me and my husband live on 1500/mo with a mortgage of 850/mo. This does not leave us with much after utilities are paid. Our last delivery, Suburban was here 3 times within 2 weeks which gave us a bill of...
Read more
3.4
Scotts Valley, California
I didn't like
  • How they handled things
#1057587
Reply to reviews
The most horrible company. When i started getting propane was with another company that since we did not use a lot left me go with a will call when i needed. Then they sold to suburban and they would not let me do that claimed it was a liability issue. So had to pay...
Read more
1.4
#1056475
Reply to reviews
Due to financial problems became behind on monthly payments. I had to file chapter 13 bankruptcy. I called the company to arrange better payments on my past due balance. Told them I had not yet included them in bankruptcy. Wanted to work it out. They did not lock my...
Read more
2.2
#1055057
Reply to reviews
We started with Rocky Mountain Propane 9 years ago. Didn't think to much about it when they were bought out by Suburban. Started feeling like I was paying to much to heat my house so I started shopping around. I found that they were charging nearly twice the price as...
Read more
1.5
I liked
  • Local personnel
I didn't like
  • Price gouging
#1054652
Reply to reviews