filters
state:
Show
city:
Show
category:
Show
product:
Show
Suburban was changing me almost 3 times the competition's price 5.30 vs 2 per gallon. Then I got rid of them, moved their tank to the side and they won't come get their tank! So they want to advertise on my lawn that they've been fired for over a month! Smart business...
Read more
#1064776
Reply to reviews
I own my own tank and got Suburban to fill my tank at a great introductory rate. Whether I keep doing business with them depends on pricing. Overall, it's not a single propane dealer that is the issue. It's the industry in general that manipulates certain markets....
Read more
#1062765
Reply to reviews
I am disabled and awaiting my hearing for disability so right now me and my husband live on 1500/mo with a mortgage of 850/mo. This does not leave us with much after utilities are paid. Our last delivery, Suburban was here 3 times within 2 weeks which gave us a bill of...
Read more
3.4
I didn't like
  • How they handled things
#1057587
Reply to reviews

Suburban Propane - Horrible/unethical customer service

Suburban Propane
#1046212
Shut off gas after falling behind 3 months due to my being in the hospital and now refuses to turn back on. Been a customer for years. Not anymore.
Comment Be the first to start a discussion
Show

Suburban Propane Residential Gas Supply Review

Suburban Propane
#1038509
1.5
Almost $4.00 a pound. Only use for cooking one meal a day (dinner) and occasional heat. Running out within 3 weeks at a time. $600 fill ups. Emergency fill fees. Suburban will *** you for every cent with their fifty excuses.
Comment Be the first to start a discussion
Show

Short Review for February 28, 2017

Suburban Propane
#1015078
1.8
Worst company every to work for! Don't give any raises and could care less about their employees! I would not suggest anyone every to apply for a job with this company! Been working for this company for 16 years and Nort received a raise or employee review in 6 years! Hate every minute I work there!
Comment Be the first to start a discussion
Show

Suburban Propane Residential Gas Supply Review

Suburban Propane
#1014989
1.0
Been getting gouged 430 s gallon twice the price my neighbors pay. I hate them!
Comment Be the first to start a discussion
Show
The most horrible company. When i started getting propane was with another company that since we did not use a lot left me go with a will call when i needed. Then they sold to suburban and they would not let me do that claimed it was a liability issue. So had to pay...
Read more
1.4
#1056475
Reply to reviews
Due to financial problems became behind on monthly payments. I had to file chapter 13 bankruptcy. I called the company to arrange better payments on my past due balance. Told them I had not yet included them in bankruptcy. Wanted to work it out. They did not lock my...
Read more
2.2
#1055057
Reply to reviews
We started with Rocky Mountain Propane 9 years ago. Didn't think to much about it when they were bought out by Suburban. Started feeling like I was paying to much to heat my house so I started shopping around. I found that they were charging nearly twice the price as...
Read more
1.5
I liked
  • Local personnel
I didn't like
  • Price gouging
#1054652
Reply to reviews
I have a propane fireplace and since I live in Florida it gets very little use. One day December 2016 it was a little chilly so we decided to light up the fireplace. It wouldn't light. Since we hadn't used it, my husband went out to check the tank. He came back in to...
Read more
#1048462
Reply to reviews
We had Suburban about 4 years for our pool heater that we rarely use (it's FL), and a fireplace we've recently replaced with electric. So the $70 fee to top off the tank (?) every 3 months was a waste. They sent a guy, who quickly assesed that he could not move the...
Read more
Anonymous
Anonymous

Surburban Propane are the worst company to do business with. Arrogant jerks. Let me run out of fuel two times in middle of winter. Not sorry for not having heat for 2 days...

h.kitchener
h.kitchener

Check the contract you signed when you first signed up with them and see what it says about procedures, fees, etc. when you cancel their service. The SOP is for them to drain ...

1.4
#1045469
Reply to reviews
Awful awful company. Have been using them for 7 years and paid them well over a thousand dollars. I came home today to a yellow tag on my door saying they locked my tank due to a nonpayment of $60 for a tank rental fee when I recently paid hundreds to have it filled. I...
Read more
1.0
#1044653
Reply to reviews
I called the Rutland Vermont suburban propane office and conversed with Ashley. I informed Ashley that I was a new customer preparing for a new dwelling to be erected and needed to purchase propane. After completing the contractual agreement Ashley forwarded me to the...
Read more
1.2
#1040815
Reply to reviews