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Called about fill up of propane told it would be $4.89 a gallon or approximately $1400 to fill it up. Not good other companies are under $2 a gallon. I don’t know what’s going on.
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Anonymous
Julie

The price of Propane is usage based and the more you use the cheaper is. When you call around you are getting a First Fill rate, but after that your rate will go up. If you ow...

1.2
#1370580
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I purchased a new home in July 2017 and it had propane with the suburban tanks already at the home. I never had a house with propane before. Last year, my bills jumped to $4.46 per gallon. I use over 1000 gallons per year. They also delivered 26 gallons in August, when...
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1.0
I didn't like
  • That they treat their customers terribly
#1366501
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We bought our hot water heater from S.P. nine years ago and since we're no longer customers (we've since switched to coal to save money-we currently spend about $1000/year to heat our whole house with one centrally located coal stove ) and do not have an "active...
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Anonymous
ruy

They are a rip off company charging misc. fee's and inflated pricing. They constantly change their billing practices and deliver fuel automatically even when on will call list

1.0
#1358308
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Suburban Propane in Greensburg, Pennsylvania - Unexpected bill

I came home find a suburban plastic bag I my yard in was a bill for203 dollars for 5 gal of propane and I never called them to fill the tanks because I New they were full
1.0
Details
Billing Practices
#1358268
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Charged me up $5.09 per gallon when I've only got a120 gal tank and never used more then 30 to 40 gal per month. I'd always had A credi and they sucked aprox. $270.00 of credit, my payments for over 3 years they took automatically and I still owed them $1400.00. I...
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1.0
#1356105
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Resolved
Suburban Propane told me and my mother that the monthly budget payment would just be around $70.00/month. I check my bill online today, and found out it is a whopping $145.35! I kid you not! My former monthly budget payment was $50/month. I have had many problems with...
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SteadyPuffin
SteadyPuffin

Plus, the monthly budget as of right now is $50.00 per month once again as well.

SteadyPuffin
SteadyPuffin

Great news. It will probably be resolved. The woman I talked to, in Norton, Virginia, named Denise, was really nice and apologetic about this. She told me they had charged me ...

1.8
#1343213
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I had to call suburban 6 times to get a date to fill my tank. Cannot get through to the local office. In California, I am talking to New York. The driver was as friendly as a dead rock. He snickered when he handed me the bill for 497.63 for 115 gallons. Suburban rips...
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1.0
#1341524
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Suburban Propane - Extortion

Set up an acount on will call, they decide to come over top off our tanks in drop a $780 bill on my doorstep then called and harassed us. I refuse to pay the late fee. I'm going to use the gas and then tell them to take their crap and pound sand.
#1337384
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We use the prepaid program. You receive propane at a certain price per gallon Deliver for prepaid program should start at the date you are given for delivery in our case October 1st. Turns out they put you on a delivery schedule right away, and will deliver you fuel...
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SteadyPuffin
SteadyPuffin

I just get my tank refilled once during the year if at all possible, during the summer, when it is the least expensive. You have to do the "will call" though if you do this, a...

#1334936
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I had a 3 year contract with Suburban Propane that technically expired in 2015. I used the propane to heat my pool. In 2014 I moved to Florida with my family, but my son still lived in the residence in New York where the tank was located. Every May from 2014 through...
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1.4
Chester, New York
#1334734
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