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Suburban Propane in Hanover, New Jersey - There thief's

They'll bait you with one price then find any way to possibly extort money from you. I wouldn't sign a contract with them again.
1.0
Details
Billing Practices
Price Affordability
Reliability
Staff
Value for money
Website
Hanover, New Jersey
#1422549
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Sent to Executive management team at suburban I have been a Suburban customer since 2007 and have never had the experience I’m to share with you now, before. I’ve been with this local Placerville Company thru many pricing changes, thru the great recession when gasoline...
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#1421079
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If you want low prices on propane go somewhere else. Prices range from $2.00 to $5.00 depending on a lot of different variable that change with time. If you want fees, fees, fees go to suburban; deliver fees, rental fees, safety fees, fuel surcharge fees... They will...
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Anonymous
Anonymous

My bill had $35 in taxes and fee's.

1.1
I liked
  • Delivery guys are typically nice
I didn't like
  • Restocking charge
  • Being over charged
#1413820
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Contacted them on 11/19/18 requested delivery was told they had up to 10 days to deliver I said ok but I’m almost out. Was told to go to the gas station get kerosene till they got there. Well it’s day 10 still no delivery. I called back asked where the fuel was and got...
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#1410573
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I have witnessed people smoking in the Fairfield Maine location!! As a local resident I am sick of this smoking on propane facility serious people.. Also the fence is left unlocked and opened most of the time. And above all the equipment leaking propane from propane...
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Fairfield, Maine
#1403198
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I worked at a gas company in dundee florida for about 10 yrs. i even put out one of there (suburban) trucks that was on fire and the driver was running from while it was still pumping they bought out the company i worked for everything was ok they said i was keeping my...
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Anonymous
Anonymous

A common misconception is that co-workers become "family". They are not, and never will be unless you work for a firm owned and operated by relatives. The first thing many com...

#1402394
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They came onto our property delivered a full tank of gas. We had only ever ordered half a tank at a time. Gave us a bill for in excess of $700 when there was a lock box on the home and it was up for sale. When we approached them about it and asked them to remove half...
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#1400973
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Scarborough Maine Location. I purchased a 4 unit rental property that had Suburban propane tanks. At closing I found out that they were WAY over charging the previous owner compared to what they quoted me. Then they quoted me a per gallon price, then when they delivery...
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#1400114
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We have our home on the market, and are living in Charlotte NC, we normally fill our tank once a year to heat our spa and normally that would cost around $300. We have been traveling back and forth to Charlotte for the last 6 years. When we put it on the market we...
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1.0
I didn't like
  • Whole experience
  • Cost
  • Refund policy
#1398782
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Suburban Propane in Albany, New York - Thieves

New customer. They want $350 to turn my propane meter on . for a pay for what you use total CROOKS . I could see if i had them before and i screwed them ! But this is my first experience with Suburban Propane. If i had my choice i woulx not use them . hate them already Wtf
1.4
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1397182
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