Suburban Propane - Non existent customer service
This is the absolute WORST vendor our company has ever worked with.You can't talk to real people or anyone at your local branch...EVER.
They do not return phone calls, or deliver messages. I ran out of heating fuel twice last winter and could not get serviced. We regularly ran out of fork-lift propane because they did not deliver on schedule... sometimes missing by 1 or two weeks.
No response to complaints, at all. After 4 years of horrible service and countless hours on hold we switched to AirGas and never knew what we were missing.
It is to bad this corporate conglomerate took over our old trusty local propane company.What a shame.
Monetary Loss: $1000.