For all the 25 years we were good customer of yours. Had I known I would finally be able to sell my house, I would not have secured a full year buy.
You have $6114.97 of my money and in retirement that is a lot 4 mo. of social security. Of course that fill on 12-3-18 is deducted to $4623.07 of my money. i always gave your company high praise for service etc.
I just can not believe you and your lawyers are so recalcitrant and will not refund my money. What kind of customer service and good will is that especially at Christmas. I think Suburban has a very bad reputation now, so enjoy your "petty rule".
There are circumstances , like this where the "RULE" that does not APPLY! Beware new customers~~
Product or Service Mentioned: Suburban Propane Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $4623.
Preferred solution: Full refund.
I liked: Were good prior to this.
I didn't like: Not refunding my money, How they handled things, Customer service and being held to ransom.