Review about Suburban Propane Residential Service from Rosharon, Texas

69 of 218 Suburban Propane reviews

Horrible company!They have lied to me twice about picking up their tank from my property.

Two weeks ago they told me that they would have the tank removed by friday, now over a week ago. No one came . no one called. So i called back a week later and was told they would come pick the tank up "today" Again no one showed up to pick it up.

No one called...so for the third time, I called back this morning and they told me Monday because they dont work on saturday or sunday. Who wants to bet they dont show up again?? The employees who answer the phones are rud. And dont seem to care about their customers.

I am soooooooo glad i choose another company to use as my propane fill and tank rental. The new company came the same day i called them!

And they arrived on time for install and fill.My overall view of this company is DO NOT USE SURBAN PROPANE.

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Customer service

Reason of review:
Poor customer service
Product or service
Suburban Propane Residential Service
Review category
Utility
review #754504
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