Became a customer of Suburban Propane in 2017. Customer service was very nice and very helpful at the beginning. When I first started my account I was quoted a cheaper price per gallon. A teaser rate to be exact. Didn't need much propane that year, because we did not...Read more
I didn't like
- High supply and high demand equals higher prices
Suburban Propane - Thank you.
Thank you so much for this web site .it helps they are going to deliver. 200gallon of propane Tuesday cause they're in my area. If we don't have bad weather.thank you so much
I purchase $700 worth of propane Kathy on the phone told me that that would be 200 gallons.and I was on 15% at the time now my tank is empty so I probably won't get 200 gallons worth of propane. Last time when I ordered propane I did not get no receipt the driver just...Read more
i am a 66 year old retiree on s.s. i spoke with a rep from suburban propane on installing propane for water heating and cooking. he said that would save $. i got a special rate initially, and all was good. no one told me the price would rise dramatically in the winter....Read more
I was on 15% when I called Jan 3 2018 there in my area every Tuesday Kathy on the phone said Tuesday the driver would deliver my gas. Well now it is Friday the 13 still no gas I am below 5% now and we're having a winter storm. I guess I will call the Better Business...Read more
I just had my tank & propane installed by Wholesale Fuel (who were great) when Suburban Propane purchased them. My first bill from them was dated 11/9/17 but not postmarked until 11/13. They also dropped my box # off my address. Their bill has due date as "upon...Read more
I have been with Suburban Propane for several years now. Due to our recent longer than normal cold snap in our area we burned through more propane than normal even with using a wood burning fireplace and space heaters. When initially signing on I was told by paying the...Read more
I call on a Wednesday to set up for my delivery of propane . They tell me it will be Friday in the meantime I have 20%. We use for hot water and heat . No propane delivery on Friday so we cut back our use turning the heat down for the weekend Because they told us we...Read more
I switched over my home heating system from oil to propane in 2010. Suburban propane installed a 500 gallon tank and provides service delivery. My house is approx 5300 sq feet, not including a 800 sq foot heated basement. Over the past few years, we have run out of...Read more
Suburban Propane - Price too high
A woman named louise in customer service is the best!! Delivery was always great but prices are too much and after years of being a customer i have to switch. When im told market price today is $4.44 when i can look it up and its 2.52 i have to leave cmon now.
Do you have something to say about Suburban Propane? What happened? What can we help you with?