Latest review first
They have doubled my monthly budget payment based on the unusually cold weather we had from Jan-March . I did contact them and yes within the past 2 months even some rude employees answering the phone. They always have an excuse for reasons why they doubly my payments....Read more
Suburban Propane in Fairfield, Maine - Avoid at all cost!!!
We were long-standing customer an out of the blue the area manager decides to move our tanks without our permission. When we requested them to return them to the previous location they refused. We ended up getting the state attorney generals office involved.
Contacted Suburban Propane about removing tank their tank, will cost $90, plus $0.75 for each gallon pumped and do not get any credit for the unused gas they remove. So I paid when they filled my tank and now I am told I have to pay for them to remove MY GAS without...Read more
I was a customer for 17 years. I suspended service when I realized they were charging me $4.27/gal when the going rate was $1.90. They then locked my tank. Threatened me not to have another company fill it. I offered to buy the tank they won’t sell it or let me pay to...Read more
Suburban Propane - Awful. Beware
Charged $512 for propane that was never delivered. I switched companies, took a year to pick up their tank. Could never *locate* my account so I could argue the above charge until I got a legal notification. Liars who prey on their clients.
I have been a suburban propane customer for 2 + plus years and am very dissatisfied with their service, besides being overpriced, they do no provide good service, they are very hard to reach, have left them numerous phone messages and called them a few times as well. I...Read more
Bought a house with there tank already there so I used the service for 3 months and found that there gas was a lot more then my other local company’s..After switching and asking them to remove there tank they informed me I sign a 3 yr contract and had to pay 206...Read more
Suburban Propane - Outrageous rent for tanks i can't get rid of.also has price
Called service dept. Many times! Rude !! They are pissed i don't use and waste their expensive gas. I have 2 two hundred pound tanks!!.
I cancelled my service with suburban 2 weeks ago and their tank is still sitting in my yard. I called again today to ask them when they were coming to pick it up and there reply to me was they have 30 days, I just wonder who gave them the right to leave their tank sit...Read more
For the last several years I have been on a budget plan. The equipment rental has been included. From day one i have been working the closest office in Wise co Va. The customer service lady knows my situation and on a fixed budget. It went good until last year. I was...Read more
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