Suburban Propane - Stay away from Suburban
I've unfortunately been a customer for 14 years, and getting rid of them is difficult due to having a buried tank in my yard of theirs, and the hassle of getting it dug up and a new one installed. They have slow service as to deliveries, and are over priced.
The most recent delivery they charged me about $4.50/gallon, whereas for a commercial business a few miles down the road they charged about $2.00 gallon. For a 200 gallon fill-up that was an extra $500.!
I've filed complaints against them with the BBB repeatedly, and they never learn, they never improve. They're atrocious, don't use them.
Reason of review: Pricing issue.
Monetary Loss: $500.
Preferred solution: Price reduction.
Suburban Propane Pros: Delivery guys are typically nice.
Suburban Propane Cons: Price, Slow delivery.
Location: 430 Landmark Dr, Wilmington, NC 28412, USA
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