Land O Lakes, Florida
1 comment
100% full Not resolved

Local Suburban office: 1158 in Pasco County Florida. Consistently over charging customers for propane gas. The going rate for LP Gas (propane) is just above $2 per gallon and has been hovering at this rate for over 4 years.

Related: Suburban Propane took our tank today with no prior contact.

I was charged $6.20 per gallon. I can understand a little profit but profit is built in to the $2 price. This amounts to 300% above the going rate. This has been going on for many years now.

I have complained before about this company over charging and nothing has changed, so now I'm contacting the news, the Better Business Bureau and the Department of Consumer Affairs.

Review about: Suburban Propane Service.

I didn't like: Being over charged.

Review #832205 is a subjective opinion of a user.

1.0
Billing Practices
Reason of Review / Monetary Loss Pricing issue / $100
Preferred solution Price reduction

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Anonymous
Essex Junction, Vermont, United States #1272959

How much propane do you use annually. If you use more you pay less per gallon. The propane company has significant investments in tanks and regulators and for low use customers it takes them more time to recoup those costs and make a profit.

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