Product: Suburban Propane Gas Supply Clear all filters (0 of 17 reviews match)
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Update: 1/11/18 I have complained to your management team, and still Suburban Propane refuses to adjust the bill. They offer many reason why my tank is low now and that they smell no propane but they still cannot explain what happened to my missing gas. And the only...
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1.7
Product
Suburban Propane Gas Supply
I liked
  • Office staff is real nice although in-effective
I didn't like
  • Price gouging
  • Business practices and how they handle their customers
  • Did not deliver propane
#1239158
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Suburban Propane - Former employee

Worst propane company ever They price gouge everybody, hidden fees,treat employees very bad, I got a 5 cent an hour raise as well as the others in my csc ( customer service center ) csc should mean “Continue Screwing Customers”.. They are only concerned with stock price and returns for investors of which company upper management owns most of the stock. Shameful company
1.3
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Additional Fees
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Value for money
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Suburban Propane Gas Supply
#1217673
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The reason is I bought pre-paid upfront propane but didn't use it all and each year I had a credit they applied it to my next years pre-paid upfront propane to lock in price. Well this past season price was way to high and we said no more, we were switching services....
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Suburban Propane Gas Supply
#1178683
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Suburban Propane - Criminal Organization

I closed my account and continue getting billed. I call and never seem to get any where. Buy elsewhere, don't trust this company. I dont BELIEVE they are putting the propane in the tank. Just billing credit card.
Product
Suburban Propane Gas Supply
#1133829
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Suburban Propane - Highest gouging company of 2017
Suburban Propane - Highest gouging company of 2017
To start off, they charge $90 to install the propane tank. Ok, most things have a start up fee. They charge an annual rental fee for the tank of $70... okay, but I'm paying for the propane. The tank should be included because you have to have it for the service. Waste...
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Anonymous
George H

check with your other local propane companies regarding bringing your 100 pound or smaller tanks in for refill. price is half that of delivery. secured upright in a pickup tru...

1.2
Product
Suburban Propane Gas Supply
#1097519
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Last bill was $1850 for 400 gallons.Thats $4.63 a gallon. The going rate per gallon was $2.40. Upon questioning the price, they claim the price is based on usage - past usage. On that issue, we are only at this summer home on weekends. The typical bill was $400 to $700...
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Bridgehampton, New York
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Suburban Propane Gas Supply
#1096169
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Probably another Donald! I have at this writing paid this account in full and now have a negative balance. I am planning to have service restored with them, but don't know what to expect in the future. There is another propane service provider in the area, however, I...
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Suburban Propane Gas Supply
#1093545
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Suburban Propane - Horrible/unethical customer service

Shut off gas after falling behind 3 months due to my being in the hospital and now refuses to turn back on. Been a customer for years. Not anymore.
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Suburban Propane Gas Supply
#1046212
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Suburban Propane Gas Supply Review

Over charged and sent a bill when we were not using propane.
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Suburban Propane Gas Supply
#987545
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I prepaid for my gas wednesday and they don't know when i will get it. The customer service is a joke.Don't waste your money
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Anonymous
mad as ***

paid for my propane on fri over 500.00 dollares ran out 16 degree s wont fill till next fri without a 90.00 charge children in house and elderly parent .called them and told t...

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Suburban Propane Gas Supply
#974347
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