We were with our previous gas company for 10+ years and had been with them since we built our home. That gas company was sold a couple years ago to Suburban Propane.
This company is terrible, no words can describe how bad they are!! I can't wait to use the rest of our gas and find someone local who cares and be done with them!
They have terrible customer service who are rude, extremely aggressive collections - for example 14 days after a tank fill your getting nasty letters that your delinquent which keep coming every week and when you make a payment half the bill it isn't enough for them - they change your contract without you signing a new one that has new charges, outrages charges for their gas - like dollars more per gallon than local competitors, and overall very dishonest! Think twice before switching to them!
Product or Service Mentioned: Suburban Propane Gas Supply.
Reason of review: Pricing issue.