Yesterday a guy from suburban knocked on my door & told me that unless I transferred the account to my name immediately, service would be shut off. I moved here a month & a half ago & this was my first interaction with this company.
My local office has 1 girl running the whole show & can't be in 10 places at once. I e-mailed the paperwork she required back to her but haven't heard a word from her. Today I called the corporate office & arranged to get help from the main office in my area.
Awaiting contact from them. more to follow.
Product or Service Mentioned: Suburban Propane Customer Care.
Reason of review: Order processing issue.
I liked: Nice ladies who answer the phone, Office staff is real nice although in-effective.