Product: Suburban Propane Propane Tank Refill Clear all filters (0 of 66 reviews match)
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Contacted them on 11/19/18 requested delivery was told they had up to 10 days to deliver I said ok but I’m almost out. Was told to go to the gas station get kerosene till they got there. Well it’s day 10 still no delivery. I called back asked where the fuel was and got...
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Suburban Propane Propane Tank Refill
#1410573
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They came onto our property delivered a full tank of gas. We had only ever ordered half a tank at a time. Gave us a bill for in excess of $700 when there was a lock box on the home and it was up for sale. When we approached them about it and asked them to remove half...
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Suburban Propane Propane Tank Refill
#1400973
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We have our home on the market, and are living in Charlotte NC, we normally fill our tank once a year to heat our spa and normally that would cost around $300. We have been traveling back and forth to Charlotte for the last 6 years. When we put it on the market we...
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1.0
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Suburban Propane Propane Tank Refill
I didn't like
  • Whole experience
  • Cost
  • Anything at this point
#1398782
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I purchased a new home in July 2017 and it had propane with the suburban tanks already at the home. I never had a house with propane before. Last year, my bills jumped to $4.46 per gallon. I use over 1000 gallons per year. They also delivered 26 gallons in August, when...
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1.0
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Suburban Propane Propane Tank Refill
I didn't like
  • That they treat their customers terribly
#1366501
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Suburban rips everyone off with their high prices. Then the driver couldn't even back up the truck and tore up my driveway trying to turn it around. I'm an old lady and I can backup and park my truck and trailer anywhere. I do not recommend suburban propane to anyone..
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1.0
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Suburban Propane Propane Tank Refill
#1341524
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Suburban Propane - Criminals

Came to fill my tank came back a couple of weeks later and shut off. No bill recd charged my husbands card. Have used propane at this house 20 years never had a problem until suburban propane took over. They need to be run out of Texas. After they screwed up shut off my gas the tank has a mysterious leak. More money. Please suburban propane come get your tank out of my yard!!!!!
1.0
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Suburban Propane Propane Tank Refill
#1247974
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Whatever you do, DO NOT choose Suburban for your propane. They will lock you into a contract that allows them to commit legal price gouging. They will NEVER quote you a price over the phone, so you often do not find out the price until delivery ($5/gallon? profiting...
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SteadyPuffin
SteadyPuffin

Sadly however, Suburban Propane is the lone choice for many if not most areas.

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Suburban Propane Propane Tank Refill
#1242416
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I have been a customer of Suburban Propane for 17 years, I prepay so I can get a better rate but like other reviewers had mentioned their rates are higher than other suppliers. The practice I think is extremely unethical is that in the spring when winter is over and...
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Anonymous
L Timmerman

They did the same thing to me. I'm calling Monday to have their tank removed and Cherry Propane is my new service.Tired of getting screwed with not even getting kissed first.

1.4
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Suburban Propane Propane Tank Refill
#1237534
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Had Suburban replace our 500 gallon propane tank in November. We just purchased this home in July 2017 and inspection suggested having our tank replaced due to age. We paid almost $4,000 for a new tank and fill up in late November. Last week our heat went out so we...
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Anonymous
AN

this company is terrible.talk about abuse and unprofessionalism from the human resources department all the way to the rockville office.

Anonymous
one of many

company is terrible

1.3
Product
Suburban Propane Propane Tank Refill
#1200662
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Suburban Propane - Overpriced company

This company is garbage. They have so many hidden fees and they are overpriced... Here's an example they were charging me $6 per gallon of propane… . I shopped around and the average price was a 1.40 per gallon so as you can see there rip-off artists They also charge you yearly propane tank fees and there's so many other companies out there who do not do that… . I would never ever use this company again or recommend this company
1.0
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Additional Fees
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
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Product
Suburban Propane Propane Tank Refill
#1196589
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