Manufacturer: Suburban Propane Category: Tank Refill Clear all filters (19 of 19 reviews match)
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I have a propane fireplace and since I live in Florida it gets very little use. One day December 2016 it was a little chilly so we decided to light up the fireplace. It wouldn't light. Since we hadn't used it, my husband went out to check the tank. He came back in to...
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Product
Suburban Propane Propane Tank Refill
#1048462
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I was a Superior customer for 20 years and I can say that They charge way too much for everything.The basic gas unit charge is high, but on top of that they charge for transporting the gas to you and on top of that is an extra charge for a hazardous material! All of...
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Anonymous
Anonymous

you all are idiots they tell you the fees for pickup when you sign up read your contract

Product
Suburban Propane Propane Tank Refill
#1031618
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Thieves, why pay over $5 a gallon when the state average is generally a dollar and a half lower? Gets better, wait til you need to contact them, customer service at its rudest! DO NOT get tied up with these people, you'll be sorry! Check out the reviews & pricing...
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Anonymous
Anonymous

I couldn't agree more. Do not deal with them, I sure wish I never had. They are thankfully gone from my yard!!!

1.0
Product
Suburban Propane Propane Tank Refill
#1022712
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Suburban Propane Propane Tank Refill Review

#1010242
2.0
Suburban Propane doesn't have a schedule they follow for refilling the tank, they raise prices without notifying customers, they overfill the tanks and then it's not their problem.
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We got delivery 24 hrs later but was assessed a $175 delivery fee on top of the propane fill up. When I called the 1 800 number they said to call our regional supplier and they may waive or reduce the delivery fee. When i called they said they would not. The mgr said...
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2.9
Product
Suburban Propane Propane Tank Refill
#996081
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Troy, oh, Jan, 2016 - we called in to have our tank filled and was told $3.799 per gallon.Got to checking and other local suppliers below $2.00. Called to cancel order and different person advised if I had talked to her she could have talked to the boss and gotten me a...
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Anonymous
Anonymous

Date should have read Jan 2017, not 2016

1.0
Product
Suburban Propane Propane Tank Refill
I didn't like
  • Attempt to rip me off on price per gallon
#994170
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New to the country , new to propane with a new furnace, so I went with these guys to try it out, in 1 year they charged us twice for something they shouldn't have. and when i called around, and asked for rates from other competitors, superior is charging ~15 cents more...
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Suburban Propane Propane Tank Refill
#986410
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I moved into an apartment that already had Suburban Propane tanks. I am disabled and they received fuel assistance, the company claims I went through 148 gallons of fuel in less than 9 days(I run the heat at 60, took 2 showers and don't use it for anything other than...
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Anonymous
Anonymous

NO apartment can go through 50 gallons in 24 hours. The million dollar mansions I service in Big Sky do that but they have two or three boilers plus fireplaces.

h.kitchener
h.kitchener

Find another supplier immediately and have the new guys check to make sure you have no leaks, which is indicated by your "use" of so much fuel. A leakage could be anywhere fro...

Product
Suburban Propane Propane Tank Refill
#977995
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Can never get anyone on the phone, the came and added propane to my tank supposedly, yet my tank was empty and has been since before the "added propane" to it. Double charging me for tank rental. I am just so over this company. Finally today after trying to contact...
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Suburban Propane Propane Tank Refill
#954883
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The very last time I used suburban was about (about 3years ago).I had moved into my new house and switched to a local carrier that was $0.60+ per gallon cheaper. Only downfall, if there was an issue with my furnace, I had no one to fix it. I had called Suburban in...
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Anonymous
Anonymous

I asked them why they charge so much for propane, there excuse was that I wasn't using enough so they had to charge me more. Don't use this company and if you do find an alter...

2.2
Product
Suburban Propane Propane Tank Refill
#952038
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Give me a break! All we use propane for is the stove. Fall is here, and I just want to be able to cook a normal meal in my own house! Their rental fees are more than double the competition, their service is obviously all mixed up and awful. At this point I am...
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1.0
Product
Suburban Propane Propane Tank Refill
I didn't like
  • Felt trapped when i seen full tanks on my new property
  • Dragged feet removing tank
  • Mixed up communication
#945036
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