Product: Suburban Propane Tank Refill Clear all filters (0 of 38 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Show

Suburban Propane - Overpricing, breaking contra

This is the most irreputable utility company I have ever dealt with. Broke a locked in agreement regarding # of gallons to be delivered, max # of gallons of 250 suddenly changed to 500 gallons, and now I am asked to pay a huge sum of money in 3 installments, without understanding why. Consumer beware!
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Product
Suburban Propane Tank Refill
#1249186
Reply to reviews
In September of 2017, after 15 years of price gouging and poor service, we switched to a local, family owned supplier that cares about customers and prices fairly (40% cheaper). The new supplier disconnected Suburban's 500 gal. tank, nearly empty, and sat it...
Read more
Product
Suburban Propane Tank Refill
#1232658
Reply to reviews
I really hate when I get a bill stating that a delivery was made. I just bought a house about 6 months ago, paid the annual rental fee, I get a bill in the mail stating that my rental fee is due, hmm.... I thought that was annually, not every 6 months. I talked to...
Read more
Product
Suburban Propane Tank Refill
#1224410
Reply to reviews
Show

Suburban Propane - One time fill

I told them I wanted a one time fill up. I paid them when they got here and that was it. I lived at that location for a month. They’re tryig to charge me extra money because they came and filled it up after I specifically said I only wanted a one time fill up to the lady of the phone and all the guys that came to fill up my tank the first time
1.1
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Rolesville, North Carolina
Product
Suburban Propane Tank Refill
#1224340
Reply to reviews
Show

Suburban Propane - Horrible!!!

I was on auto fill but they waited until after my 1st year contract was up to fill me. I had to call as i was almost out. The cost per gallon went from 1.99 to 5.06!!! Then, without an invoice they added on a late fee. Not trustworth...
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Suburban Propane Tank Refill
#1207332
Reply to reviews
We had a monthly delivery set up and they switched their office from Lancaster to Bakersfield after that we haven’t had a delivery had t contact them the first time they ran us out of fuel they stated we don’t have a delivery date so they dropped the ball!!Two months...
Read more
1.0
Product
Suburban Propane Tank Refill
#1205058
Reply to reviews
Last time when I ordered propane I did not get no receipt the driver just let me glance at it he said his computer is messed up in this truck. Suburban propane they Wait until all the percentage in your tank is gone. So you can buy more propane so they can pocket some...
Read more
1.4
Product
Suburban Propane Tank Refill
#1169372
Reply to reviews
Suburban Propane - When you have a company payed customers should come first.
Suburban Propane - When you have a company payed customers should come first.
I was on 15% when I called Jan 3 2018 there in my area every Tuesday Kathy on the phone said Tuesday the driver would deliver my gas.Well now it is Friday the 13 still no gas I am below 5% now and we're having a winter storm. I guess I will call the Better Business...
Read more
Anonymous
shelby

save your breath. the BBB is a waste of time. they cannot give out legal advise nor can they tell you the nature of any complaint against anyone. they can only tell you how ma...

Product
Suburban Propane Tank Refill
#1168083
Reply to reviews
Superior Propane has the dedicated habit of not cashing cheques.Then, when you send in a replacement for the uncashed cheque they cash both at the same time. So, to prevent this, I write on all my cheques to Superior Propane 'void if not cashed within 15 days'. Problem...
Read more
1.6
Product
Suburban Propane Tank Refill
I didn't like
  • Way i was treated
#1166095
Reply to reviews
We prepaid on 1/2/18 to have our tank filled.They told us it would be delivered within 5 days. Today is five days later and they never came. I called customer service and I was literally on hold for an hour and a half. When I finally got through it was to have someone...
Read more
1.0
Product
Suburban Propane Tank Refill
#1163787
Reply to reviews