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1.4

I have been a customer of Suburban Propane for 17 years, I prepay so I can get a better rate but like other reviewers had mentioned their rates are higher than other suppliers. The practice I think is extremely unethical is that in the spring when winter is over and you have a little remaining from your prepay contract.

They come fill your tank when rates are high at double the prepay amount per gallon, only to have the propane sit in the tank all summer. This has happened to me several times over the years and I feel it is an unethical practice. This year I will have over $500 of propane sitting in my tank all summer. Not only do I have concerns about leakage but also safelty.

Come fall they will say it isn't the same amount of gallons I purchased in the spring, it is always less. I am moving and now have to leave $500 behind, even though I had enough propane left in my pre-buy program to get me through.

I will never deal with them again. I wish I had had their tank dug out 17 years ago.

Reason of review: Pricing issue.

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Guest

They did the same thing to me. I'm calling Monday to have their tank removed and Cherry Propane is my new service.Tired of getting screwed with not even getting kissed first.

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