I call on a Wednesday to set up for my delivery of propane . They tell me it will be Friday in the meantime I have 20%.
We use for hot water and heat . No propane delivery on Friday so we cut back our use turning the heat down for the weekend Because they told us we would have a Monday delivery now less than 10%. Monday no propane delivery so I call and they say we are scheduled for Wednesday at this point I am furious. Still no delivery on Wednesday now this is 8days with low propane and space heaters now so we will have Hot water.
Less than 5% now and being told delivery is thursday! This is unacceptable and no way to treat a customer. I threatened to have another company come and put new tanks as this tank is buried and rather large 260gal I think.
I will be looking fo a new supplier this spring after I dig the tank up. Did I mention we have been in single digits
Product or Service Mentioned: Suburban Propane Propane Tank Refill.
Reason of review: Problem with delivery.